Track Your Order | CaptionLens
CaptionLens Support

Track Your Order

Enter your order details below to check the latest delivery status.

Where is my order?

Use your order number and email address, or enter your tracking number to view the latest shipment updates.

Preview only — connect this form to your Shopify tracking app to display live shipment updates.

This preview form is ready to be connected to Parcel Panel, Track123, or AfterShip.

Free U.S. Shipping

We offer free standard shipping within the United States, with delivery typically arriving within 3–5 business days.

USPS · UPS · FedEx

From Order to Delivery

Follow your shipment through each stage of the delivery process.

1

Order Confirmed

Your order has been received and is being prepared for shipment.

2

Shipped

Your tracking information will be emailed once your order leaves our facility.

3

Delivered

Most U.S. orders arrive within 3–5 business days after shipment.

Shipping Questions

Quick answers to common tracking and delivery questions.

Where can I find my tracking number?

Your tracking number will be included in the shipping confirmation email sent after your order has been dispatched.

Why hasn’t my tracking information updated?

Tracking updates may take 24–48 hours to appear after the carrier receives your package.

What should I do if my order is delayed?

Please contact us at support@captionlens.com and include your order number so our team can assist you.

Still Need Help?

Our support team is here to help with delivery questions and order updates.

Contact Support